All posts tagged PC Repair

Expert Tips From the IT Support Specialist to Fix the “0x0000003B” Error

On your Windows PC, you may come across some critical Blue Screen of Death (BSOD) errors over a certain period of time. There are several BSOD errors that occur because of hardware failure, corrupt system files, damaged device drivers, etc. Stop Error “0x0000003B” is one of the blue screen errors that may appear on your Windows PC when it encounters a fatal system error.

When a blue screen error appears on your PC screen, it may not allow you to perform any computing task, and it also results in data loss. Therefore, you must take an immediate action to avail the instant PC repair to fix the issue.

There are several scenarios in which the BSOD error may appear on your Windows PCs. It is not practically possible to include all the scenarios. Therefore, read the blog to find out the two most common scenarios in which you may encounter the BSOD error mentioned above on your Windows 7 or Windows Server 2008 R2 PC.

Scenario 1: When You Use Citrix Xen Application

On your PC running Windows 7 or Windows Server 2008 R2, you may receive the following BSOD error while running Citrix XenApp application:

“STOP 0x0000003B (0xC0000005, Parameter2, Parameter3, Parameter4)”

The BSOD error may occur when the Citrix graphics driver (Vdtw30.dll) in the Citrix XenApp application receives an invalid address pointer while executing the DrvCopyBits function.

There are several Hotfix available on the Microsoft website to correct several PC issues. Therefore, you can download and install respective Hotfix from the official Microsoft website to fix your PC issue. If your PC encounters the same error after installing the Hotfix, then you may explore the web to obtain more troubleshooting methods or visit your nearest PC repair shop to fix the issue.

Scenario 2: When You End a Process or It Stops Running Automatically

On a Windows 7 or Windows Server 2008 R2 PC, when you end any running process, or it stops automatically, the PC may crash, and the following BSOD error may appear on the screen:

“STOP 0x0000003B (parameter1, parameter2, parameter3, parameter4)

The SYSTEM_SERVICE_EXCEPTION”

As stated in the previous case, you can download and install the respective Hotfix download from the Microsoft website to fix the computer problem. Once you restart your PC after installing the Hotfix, you may not receive the same error. If the same error appears on the PC screen, then it may be possible that the Hotfix may not get installed properly. Therefore, you can consult a local technician or contact a reliable tech support expert to apply the Hotfix on your PC.

Steps to Obtain the Hotfix

If you face trouble in obtaining the Hotfix from the Microsoft website, then follow the steps mentioned below to download and install the Hotfix on your PC:

  1. Visit the official Microsoft support website.
  2. Type the BSOD error code in the search box, and then press ‘ENTER’ on the keyboard.
  3. You will see the list of Knowledge Base (KB) articles on the screen.
  4. Find the relevant KB articles, and choose the KB article that relates to your PC issue.
  5. If the Hotfix is present, then the blue ‘Hotfix Download Available’ button will appear at the top-left.
  6. Click the blue ‘Hotfix Download Available’ button to request for the Hotfix.
  7. Click the ‘I Accept’ option on the ‘Microsoft Services terms and conditions’ agreement page.
  8. Now, you need to pick the operating system and type your email address in the box.
  9. Type the word that appears in the CAPTCHA image.
  10. Click the ‘Request Hotfix’ option to request for the Hotfix from Microsoft.
  11. Now, you need to open your email account and check the email that came from Microsoft.
  12. Open the email came from Microsoft and check whether it contains the ‘URL’ to download the Hotfix or not.
  13. If the ‘URL’ is present, then click the ‘URL’ to download and save the Hotfix on the affected PC.
  14. After downloading the Hotfix, go ahead and locate the Hotfix installer file on your PC.
  15. After locating the Hotfix, double-click the Hotfix installer file, and then follow the on-screen instructions to install it on your PC.
  16. Once Hotfix gets installed properly, restart your PC.
  17. Check, if the BSOD error appears or not.

After installing the Hotfix on your PC, the BSOD error may not appear again. However, you need to be cautious while applying the Hotfix as installing the incorrect Hotfix may cause more damage to your PC. Therefore, you can also contact an IT support expert to apply the tool without causing further damage to your PC.

Conclusion

The Microsoft tool is a package that may help you to fix a specific computer problem. If the PC has some other problems, then instead of wasting your time in applying the different tools, you should connect to a certified tech support partner. The technicians from the support company may help you to fix the problem quickly using their modern tools.

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by Qresolve Technical Team on August 31, 2015  •  Permalink
Posted in Computer and Tech Support
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Posted by Qresolve Technical Team on August 31, 2015

https://qresolve.wordpress.com/2015/08/31/expert-tips-from-the-it-support-specialist-to-fix-the-0x0000003b-error/

How to Fix 0x00000050 While Accessing Files on Windows NT from Windows 95?

The popularity and success of Windows operating systems are beyond any questions. The majority of the PC users globally choose Windows to perform their daily activities, browse the Internet and perform other vital activities related to education, businesses, and other domains. Irrespective of the features and benefits of the OS, users sometimes likely to face certain issues or errors such 0x00000050 Windows error message.0x00000050

You come across the error while you try to access files on Windows NT using Windows 95. Errors or issues are common for any operating system, so there is nothing major even if you come across the issue. You should start looking at ways to resolve it as early as possible. There are two ways of dealing with the error. The first is to do it yourself if you carry enough technical knowledge to perform the steps and the second is to call a computer support company for online PC repair. Using such PC repair help desk is quite convenient as you just require calling at their toll-free number, and you get connected to a certified or expert computer technician.

In this blog post, you will get information on how you can troubleshoot the 0x00000050 error on your own. The tips mentioned in this article work well if you know how to apply them in the appropriate manner. For this, you must have a fair knowledge of computers and its various components including software and hardware. If you apply any of the steps in an untoward manner, then you may end up damaging vital parts of your PC including operating system, hard drive, and vital information and data. So make sure you understand the troubleshooting steps properly before you apply them.

Let us first begin with the symptoms of the error. These symptoms help you know the error properly, and then you can fix it with more conviction.

Symptoms of the Error

computer support

Like other Windows errors, you get a message on your PC screen suggesting you about the error. Apart from this, your system’s performance might get noticeably compromised. But in the present case, you come to know the error when you try to access files on a Windows 4.0-based PC by using a Windows 95 client PC. Once the error takes place, the Windows NT PC may stop responding or frequently start hanging and then display the following error message.

STOP 0x00000050

Cause of the Error

Establishing causes is the crux of troubleshooting any Windows error. Unless you know the cause precisely, it gets difficult for a user or technician to fix the issue. The 0x50 error may occur if you are using Dr. Solomon’s WinGuard for Windows NT version 7.65 as a service on the Windows NT-based PC. Apart from it there might be other factors that influence the performance of your PC. But it doesn’t necessarily mean that the 0x50 error causes such performance-related issues.

Resolution

Let us now come to the most important part of the blog in which you will come to know about the resolution. Dr. Solomon’s Software Ltd., the manufacturer of the WinGuard for Windows NT Version 7.65 states that users can fix the error by using the version 7.66 of Dr. Solomon’s WinGuard for Windows NT. So the fix lies in using just an upgraded version of the software. It seems it is a very simple process to do and you can perform it easily. You simply go on the web, look for the updated software version, download it and then install it, and make your PC free of the error.

In the meantime, you can disable the service to use your PC again. Once you disable the service, you will no more face the problem. Perform the following steps to disable the service:

  • First of click ‘Start’ and then go to ‘Control Panel.’
  • Now take your mouse to ‘Services’ and double-click it.
  • Now click Guard, and then click Stop.
  • Finally, click ‘Startup’ and then click ‘Disabled’ for the Startup setting.

Conclusion

In the current blog post, you came to know about the symptoms, causes, and troubleshooting tips to fix the 0x00000050. It helps you save your money and time if you come across the error in future. But while using these tips, the most important thing is to fix the error without damaging your PC. In certain cases, if the steps get applied in a wrong way, the problem worsens to make you spend more money and time to resolve it. You may go for online computer support to fix the error in a secure and time-bound manner. The computer technician available with the service provider use expert tips and provide quick and efficient PC repair for all PC-related issues.

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by Qresolve Technical Team on August 18, 2015  •  Permalink
Posted in Computer and Tech Support
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Posted by Qresolve Technical Team on August 18, 2015

https://qresolve.wordpress.com/2015/08/18/how-to-fix-0x00000050-while-accessing-files-on-windows-nt-from-windows-95/

The RPC Server is Unavailable Error – Importance of Choosing Computer Support

Most of us face ‘the RPC server is unavailable’ error, especially when browsing the Internet. The funny part is that a wide number of people don’t have an idea of what RPC is or what the abbreviations stand for. RPC (Remote Procedure Call) is the tactic used by the software system of any PC to link the client and the server. Normally, the client will have to create a procedure call that manifests itself as local but in reality it is run on a remote computer. When it happens, all the procedure calls will have to be bundled and passed through the network to the server.

What is the RPC Server?

It is the actual communication interface that enables remote clients to connect, pass commands and transfer information or data using the RPC protocol.

What is the RPC Client?

As the name suggests, it is an application used by any PC to communicate with the RPC server.

Causes of RPC Server Error

the RPC server is unavailable

Since RPC is an inter-process technique, it requires some computer services to be running while it is operating – it is a network hence cannot function with only one hand. Therefore, when you get ’the RPC server is unavailable’ error, the reason may be, either one of the services has seized to run or there might be a corruption in the files.

On the other hand, the computer tech support suggests that it is always best to carry out the PC Repair to troubleshoot the error. Also, it was found that common causes of this error include; a network connectivity problem, corruption of registry data and file and printer sharing has been disabled.

How to Solve the RPC Server Unavailable Error?

An error in the RPC server is usually a result of many things hence it might be quite difficult to know the exact reason for this. Just because of it, there are automatic ways of carrying out PC repair if this error shows up. The easiest step is simply downloading registry cleaner programs such as SpeedyPC and fix the issue. However, if you are good with computers, you can manually fix your computer by:

Running Windows Update

It is the best solution for fixing a wide variety of problems encountered in the computer. Therefore, you should always visit the computer support website to ensure that you have installed the latest updates on your PC.

Inspect Your Firewall

Sometimes, the computer firewall can block some applications from accessing the internet, and this might be interfering with the RPC connections. In such a situation, you should allow the program to access the Internet by following these steps:

  • First, login to your computer as an administrator
  • Click the START tab and go to the CONTROL PANEL.
  • A new window will appear in which you have to double click on SECURITY CENTRE
  • Then, you should click on the Windows Firewall after the security center loads up.
  • Finally, you should click on the Exceptions tab from the windows firewall and check the box that is adjacent to Remote Desktop and then click OK.

Benefits of Using Computer Support to Solve RPC Server Error

The computer tech support helpdesk is the easiest and most efficient approach to resolving RCP server error. This solution is free, unlike other methods that will require you to buy applications. That is not all! It is also possible to use this support feature to chat instantly with the computer technical support that will assist you in solving your problem. Therefore, if you are always busy, this is the best solution for you. You should also keep in mind that this is an online procedure hence all you require is an internet connection. You don’t have to go to any computer shop.

Conclusion

There are many methods of solving RPC server error, and some of them might be quite complex to some of us. At times, you might follow the guidelines present in the internet but the error might still be hanging around. In such a situation, you should always contact the PC support either via telephone or email. They will always assist you. Also, you should be aware of the registry cleaner programs available on the Internet as some of them may come with malware or viruses.

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by Qresolve Technical Team on June 4, 2015  •  Permalink
Posted in Computer and Tech Support
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Posted by Qresolve Technical Team on June 4, 2015

https://qresolve.wordpress.com/2015/06/04/the-rpc-server-is-unavailable-error-importance-of-choosing-computer-support/